A voluntary process where a neutral person helps two parties negotiate a settlement to their dispute.
Mediation is a voluntary dispute resolution process in which a neutral third party facilitates negotiations between disputing parties to help them reach a mutually acceptable settlement. Unlike arbitration, the mediator does not render a binding decision; the parties must agree on any resolution. Mediation is typically required before arbitration or litigation in most construction contracts.
Most construction contracts make mediation a mandatory first step before arbitration or litigation, so estimators should price in the time and cost of resolving disputed change orders and delay claims that don't settle in the field. A successful mediation preserves working relationships and cash flow, avoiding the legal fees, schedule disruption, and discovery burden of a full arbitration.
When the owner rejected $200,000 in differing-site-condition claims, the GC invoked the contract's mediation clause, and a neutral construction mediator helped both sides settle in a single day before arbitration costs mounted.
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